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Laie, Hawaii 96762, United States
WHAT YOU GET
Hawaii Scooters provides the Polynesian Cultural Center with electric mobility chair scooters for daily rental use. As Hawaii's #1 paid attraction, the Polynesian Cultural Center has 42 acres of beauty, well worth exploring. We simply offer the luxury to do so from the comfort of your seat!
CONVENIENT
Secure online reservations ensure your mobility scooter will be ready when you arrive.
FUN
Riding a cool scooter is the easiest, most fun and the least tiring way of visiting 42 beautiful acres of Hawaii's top paid attraction.
SCOOTER SPECIFICATIONS
Weight Capacity: 360 lbs.
Ground Clearance: 1.375”
Overall Length: 39.75”
Front Tires: 2” x 7” Solid
Reverse Capability
Adjustable Arm Rests
Scooter Weight: 78.5 lbs.
Overall Weight: 98.5 lbs.
Dual Braking System
Maximum Speed: Up to 4mph
Turning Radius: 44.125”
Overall Width: 19.5”
Rear Tires: 2.5” x 8” Solid
Adjustable Steering Positions
Swivel Seat Capability
Battery Weight: 20 lbs.
24-volt DC motor Sealed mini-transaxle
2 amp - Off-board battery charger
Full Day Scooter
Rental $49
9 hours • Ages 12+ • Monday-Saturday
Weight Capacity: 260 lbs.
Hawaii Scooters provides the Polynesian Cultural Center with electric mobility chair scooters for daily rental use. Riding a cool scooter is the easiest, most fun and the least tiring way of visiting 42 beautiful acres of Hawaii's top paid attraction.
FREQUENTLY ASKED QUESTIONS
Please feel free to contact us if you don't get your question's answer in below.
CHECK-IN
Payment must be made in full at time of reservation. Refunds available until 48 hours before the reservation date. Must be 18 yrs of age or older to rent a scooter.
Q: How can I get a refund?
Refunds are available up to 48 hours before the reservation date. For refunds, please email hello@hawaiiscooters.com or call (808) 397-8768 between 11:00am – 9:00pm Hawaii Standard Time.
Q: Where exactly are you located?
Hawaii Scooters is located at the Customer Service counter. Upon entering the Polynesian Cultural Center, you will see a ticketing counter to your right. About 10 feet from the end of that counter, is the Customer Service area, with a sign above it. Once again: Enter PCC and Customer Service is about 40 feet in, to your right-hand side. Any PCC employee will be happy to direct you if needed.
Q: Can a minor reserve or rent a scooter?
Unfortunately, for liability issues, we only rent scooters to customers 18 years of age or older. A valid ID proving birthdate is required at scooter pick up.
Q: What happens if I don’t return the scooter?
If the scooter is not returned, it will be considered stolen. Your card will be charged the replacement price of a new scooter, and criminal charges will be filed. Please don’t steal the scooters.
Q: What is my liability?
​As the operator, you will sign a waiver form stating that you are responsible for the scooter and its operation while in your care. For details, please see the Terms of Agreement.
Q: What time is pick-up and drop-off?
You can pick up your scooters when PCC opens its doors at noon and all scooters must be returned by 9:00 pm when PCC closes.
Q: What happens if I break the scooter?
A: If the scooter breaks due to inappropriate driving and/or breaking PCC and Hawaii Scooters rules, the replacement price for the scooter will be charged to your credit card.
Q: What does insurance cover?
Insurance covers up to $200 in damages to the scooter. Things such as dents, scratches, food/beverage spills, excessive soils, etc. Without insurance, your card will be charged the cost of cleaning, repair, or replacement. See Terms for more information.
Q: What if I didn't get an emailed receipt?
Please call us at (808) 397-8768 between 11:00am - 5:00pm Hawaii Standard Time. There might have been a problem with payment. It might be due to an expiration date, card code, or address error. If you did not get an emailed receipt, your card was not charged.
Q: I reserved a scooter without insurance, but changed my mind. How do I add insurance to my reserved scooter?
You can always add insurance when you pick up your scooter at the Customer Service desk.
TERMS AND PRIVACY POLICY
TERMS OF RENTAL AGREEMENT
Hawaii Scooters is a separate entity from the Polynesian Cultural Center (PCC). The Customer agrees to operate the electric mobility chair scooter at his/her own risk. Customer declares that he/she is physically, mentally, and emotionally capable to operate the scooter. Customer must be at least 18 years of age with a valid ID. The customer will be fully responsible and liable for any damages, claims, and costs including legal and medical expenses arising out of Customer’s use of equipment. The customer shall defend, indemnify, and hold harmless both Hawaii Scooters and PCC (including its officers, directors, employees, representatives, and agents) from any and all actual or alleged claims, demands, causes of action, liability, suits, loss, expense (including legal and medical expense), damage and/ or injury (to property or persons, including without limitation wrongful death), whether brought by an individual or other entity, or imposed by a court of law or by administrative action of any federal, state, or local governmental body or agency, arising out of or incident to any acts, omissions, negligence, or willful misconduct of the Customer in connection with or arising out of Customers use of equipment. This indemnification applies to and includes, without limitation, the payment of all penalties, fines, judgments, awards, decrees, attorneys’ fees, and related costs or expenses, and any reimbursements to Hawaii Scooters and/or PCC for all legal expenses and costs incurred by it. This agreement shall be governed by the laws of the State of Hawaii.
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Hawaii Scooters owns the equipment. The customer will NOT give or transfer possession of the equipment to any other party. The renter agrees to be the sole operator of the equipment. The equipment MUST BE RETURNED to where it was received, no later than 9:30 P.M that same day. The equipment may NOT be taken out of the Polynesian Cultural Center. Hawaii Scooters reserves the right to repossess equipment at any time without your prior consent.
OPERATOR RULES
(1) No adjusting speed knob, (2) No sudden turns – slow down to turn ,(3) No driving on stairways, (4) Stay on designated pathway or sidewalk, (5) Yield to pedestrians,(6) One person on scooter – renter only, (7) Do not leave scooter unattended, (8) Any indication of intentional damage
PRIVACY POLICY
Hawaiiscooters.com has the following Privacy Policy with respect to information gathered on Web pages hosted by Hawaiiscooters.com. The terms "we" and "us" refer to Hawaiiscooters.com.
PRICE
All-Day Pass (return by 9:30 pm): $49.00 (plus tax), Optional Insurance: $12.00 (plus tax) - Covers up to $200 in damages*,*Insurance becomes void if PCC and/or Hawaii Scooters rules are broken. Damages exceeding $200 (Up to the replacement cost of scooter) will be charged to the card on file, unless customer is free from any fault.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online. We use SSL (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information.
CUSTOMER DEPOSIT STATEMENT
“I have been informed that my charge card has been billed for the entire amount of the rental fee. I consent to the reservation or setting aside of that amount. I have also been informed that all fees to fix any damages incurred and/or fees to clean equipment due to excessive soil or food/beverage spills will be billed to my charge card, unless I purchased the insurance above and operated the equipment within proper guidelines, in which case will cover up to $200 in scooter damages and/or cleaning fees. I understand that this insurance is void if Hawaii Scooters and/or PCC rules are broken. I understand that if I do not return the equipment, my card will be charged the purchase price of its replacement and criminal charges will be filed. By using this website to reserve my scooter, I certify that I have read this agreement and fully understand it and that I am not relying on any statements or representations made by Hawaii Scooters and/or PCC.”
PAYMENT MUST BE MADE AT TIME OF BOOKING OR YOUR RESERVATION WILL BE CANCELLED. BY BOOKING THIS RESERVATION, YOU AGREE TO THE TERMS OF THIS RENTAL AGREEMENT.
THE INFORMATION WE COLLECT
This notice applies to all information collected on the Hawaiiscooters.com Web site or submitted to Hawaiiscooters.com at any time through any page. Personally Identifiable Information-When visiting Hawaiiscooters.com Web site and signing up for or using Hawaiiscooters.com services through any page, you may choose to supply Hawaiiscooters.com with information that identifies you personally. For End-Users, this information may include your name and contact information, shipping and billing information, credit card numbers and other payment information and other information. Aggregate Information—We collect non-identifying and aggregate information to better design our Web site and services.
55-370 Kamehameha Hwy, Laie, Hawaii 96762, United States
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CONTACT US
Please feel free to get in touch using the form below. We’d love to hear your thoughts & answer any questions you may have!
OUR LOCATION
55-370 Kamehameha Hwy, Laie, Hawaii 96762, United States
OPERAT. HOURS
Open at 12:00 P.M - 9:00 P.M (Mon, Tues, Thurs, Fri,
Sat.) Closed at Wed. & Sun.